"Good painting is like good cooking; it can be tasted, but not explained."
Frequently asked questions
Do I need to supply my own paint?
Do I need to pay deposits?
How long till my quote expires?
3 months
What is the process for filing for insurance work?
Your insurer will get in touch with us direct to obtain a quote. Alternatively, we can provide you a quote to pass on to your insurer.
Do you have insurance to work on any kind of property?
We are covered up to 2 million liability insurance and 10 million employers liability. We can be flexible for jobs requiring higher insurance.
When does the bill have to be settled?
Do I need to move furniture?
We suggest moving small/personal belongings and our team will move larger items and furniture.
Are quotes free?
Yes
How many years have you been painting?
Over 30 years
What happens if I am dissatisfied?
In the unlikely event that you find yourself dissatisfied with the final outcome of our work, we will work together until you are 100% happy with the results.
What are your working hours?
Between 8am and 5pm.
Do you work on your own or with a team?
In a team.
What happens if I change my mind on my colour paint?
If the paint has not been mixed, no reimbursement will be given. If the paint has been mixed the cost will stand.
How far will you travel?
Distance is job dependent
Is it a fixed price?
Only our labour + materials come at a fixed price.
Will you work with designers and architects?
Yes.
Why should I choose M&L Painters and Decorators?
Our customers recommend us thanks to our reasonable prices, quality work and full insurance.
How do I pay you?
Predominantly BACS transfer, cheques in special circumstances.
Do I need scaffolding?
Need for scaffolding is job dependent.
Do you work off ladders?
Need for a ladder is job dependent.
Are you insured?
Yes.
How will you protect my property?
Your property and possessions will be protected using dust sheets, tarpaulins and polythene sheeting. In the unlikely event of damage occurring, they are covered by our insurance.
What happens if I change my mind on the colour of my house once it’s been painted?
We will re-paint at an additional cost.
What paints do you use for my walls?
Water or pliolite based masonry paint.
Do I have to use gloss?
No
How long should I leave it to have my house re-painted?
We recommend 3-4 years.
Do you clean gutters?
Yes.
Will you take away rubbish?
Yes.
Can you repair damaged render?
Yes.
Can you paint decorative stones like pebble dash or Canterbury sparr?
Yes.
Can you fix rotten wood?
Yes.